Angry customer
Calm the customer down and sort out the late order.
Voice practice with an AI conversation partner
Practise difficult conversations before they happen for real
Learners talk by voice to a realistic 3D character following your scenario, and an AI coach reviews the conversation against your criteria.
No sign-up · just a microphone
Irina · irritated
«This is my third call and nobody has fixed anything!»
▶ Answer her
Talk to a character right now
One minute of conversation, then feedback from the AI coach. Just speak into your microphone as on a normal call.
Employee asks for a raise
Keep a strong employee without overpromising.
Hotel reception (English)
English practice: sort out a lost booking.
Sound familiar?
🎯
Newcomers learn on real customers
First mistakes cost deals, reviews and nerves — and there is no one to practise on beforehand.
🎭
Role-plays don’t scale
Trainers have no time to play the customer for everyone, and rehearsing with a colleague feels awkward.
📋
They know the script — but don’t use it
The quiz is passed, but under pressure in a real conversation it all goes out of the window.
⚖️
Feedback is subjective
Feedback depends on who listened to the call and what mood they were in.
How it works
- 1
Describe the situation
Who the partner is, their personality and what the learner must do — based on your script and guidelines. Templates included.
- 2
The learner talks by voice
Video call, phone or in person. The character reacts to words and tone: gets angry, doubts, softens.
- 3
Gets feedback
A score against your criteria, quotes, what went well and what to improve — right after the call. Managers see the reports.
Scenarios for different teams
One tool for sales, support, managers, healthcare and language schools.
Support & service
- Problem
- Angry customers, missed deadlines and complaints are the most stressful calls for newcomers.
- Example scenario
- A customer calls for the third time about a late order and wants it solved right now.
- What is assessed
- Empathy, a concrete delivery time, compensation by the policy, closing the call.
Sales
- Problem
- “Too expensive”, “I’ll think about it”, “your competitor is cheaper” — and the deal slips away.
- Example scenario
- A coffee-chain owner compares your CRM with a cheaper competitor.
- What is assessed
- Discovering needs, handling the objection, value-based arguments, the next step.
There is a template in the editor — adapt it in 10 minutes
Managers & HR
- Problem
- Feedback, raise requests, dismissals, interviews — the conversations people put off.
- Example scenario
- A strong employee demands a 30% raise or will leave for a competitor.
- What is assessed
- Active listening, acknowledging the contribution, honesty about limits, a concrete plan.
Language schools
- Problem
- Students know the grammar but freeze in real conversation, and there is no native speaker to practise with.
- Example scenario
- Checking into a London hotel: the receptionist cannot find your booking.
- What is assessed
- Grammar, vocabulary, fluency — with concrete corrections, “said → correct”.
Healthcare & hospitality
- Problem
- An anxious patient, an unhappy guest, difficult news — both the protocol and the tone matter.
- Example scenario
- A patient is nervous before a procedure and asks lots of questions.
- What is assessed
- Empathy, clear explanations, following the protocol, checking understanding.
There is a template in the editor — adapt it in 10 minutes
For those who train people
Your own scenarios and guidelines
The reference script is hidden from the learner: the character reacts and the score is given based on it.
Training or assessment
The cheat sheet is visible during the call, only before it — or not at all.
Learner reports
Scores, transcripts and feedback for every attempt, progress for every learner.
19 languages
The character speaks the trainer’s language; language courses get a proficiency assessment.
Characters, voices and backgrounds
Appearance, voice, intonation and setting. Video call, phone or in person.
Runs in the browser
Nothing to install: a link and a microphone are all a learner needs.
Pay only for conversation minutes
15 free minutes when you sign up, no credit card. Feedback is free.
FAQ
Do I need to install anything?
No. HintTalk runs in the browser on a computer — you only need a microphone. Chrome works best.
How close is the character to a real person?
It answers with an expressive voice, moves its lips and changes facial expression with emotion. Its reactions depend on what the learner says and how.
Can I use my own scripts and guidelines?
Yes, that is the core: you describe the situation, the character and the reference behaviour — the character reacts to it and the AI evaluates the conversation.
Which languages are supported?
19 languages, including English, Russian, German, Spanish, Chinese and Arabic. The interface is in English and Russian.
How is time counted?
Only conversation minutes are charged, rounded to 6 seconds. Feedback after the call is free.
What about learners’ data?
Transcripts and scores are visible only in your account. Voice recordings are not stored.
Try it with your own scenario
Describe the situation — and in 10 minutes your team can start practising.